FAQ
Is everything made and shipped from Australia?
Custom made corsets, skirts and other garments are made in Australia at the Victorian and Steampunk studio.
Many of our accessories are custom printed and shipped from printers internationally.
For example a pair of custom printed boots or a handbag is designed by Victorian and Steampunk here in Australia then printed and shipped from our printer in China.
We also have printers in the USA for Skater skirts, Tshirts and some other items.
Each product will have shipping information included on the product page
Where are your products made and shipped from?
Australia, China and the USA
How long will it take for my order to be made and shipped?
Manufacturing Times - Usually most items will be made and shipped out within 5 - 9 business days.
Shipping Times - Shipping usually takes 2 - 3 weeks (internationally) but this varies during peak seasons and depends on your location. For example - Shipping for an Alice in Wonderland skirt and petticoat, shipped from the Victorian and Steampunk studio near Sydney to a location in Australia will usually take 1 - 5 days.
Shipping for an Alice in Wonderland Skirt and petticoat from the Victorian and Steampunk studio to the USA or the UK will usually take 1-3 weeks.
Express shipping is also available.
Boots, bags and other accessories that ship from our printers in China usually take 1 - 3 weeks anywhere in the world (this is the shipping time, manufacturing time needs to be added to this timeframe), this can vary depending on location, customs delays and peak times (eg Christmas)
Will you make me a custom design?
We are more than happy to consider custom design requests. Just ask:)
Will I have to give you my measurements?
For custom fitted items we will need your measurements. We'll reach out once you've ordered and are happy to help if you're unsure how to take them.
Do you have a shop?
At this time there isn't a permanent Victorian and Steampunk Storefront. You can find us at several Steampunk and Medieval Festivals throughout the year though.
May - Blacktown Medieval Festival (Blacktown, NSW)
July - Winterfest Medieval Festival (Hawkesbury, NSW)
August/September - Newcastle Medieval Festival (Newcastle, NSW)
September - Queanbeyan Medieval Festival (Queanbeyan, NSW)
October - Goulburn Steampunk Fayre - (Goulburn, NSW)
November - Victorian Medieval Festival (Kryal Castle, Ballarat, VIC)
Have a Question? Contact Us
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